Find out what Window World of Buffalo customers are saying about our products and services.
Reviews
MB
★★★★★
Had an issue with existing window that was installed. Called WW. They ordered a new window and installed at not cost. Lifetime warranty I believe. Thanks!
MS
★★★★★
We had a good experience with the sales rep Craig. We had some concerns about bad reviews we had read, but he assured us they backed up their work and should have no problems. He was very thorough and clear in explaining the windows and work to be done. The installer, Frank was very detailed and meticulous in his work. He installed the three windows in one day. He cleaned out the area where the work was done, removing the old windows. He even finished the trim on two small windows installed by another company. We were not charged. We are extremely happy over the installation and quality of work. The windows have a lifetime warranty for any glass breakage.
MH
★★★★★
They were very good and kept everything clean
GB
★★★★★
Great products, on time installation, knowledgeable staff & good communications!
HJ
★★★★★
Ashley and Craig were awesome and the installers were very professional I really appreciate all they did for us thank you so much !!!
LZ
★★★★★
I purchased 8 windows, including one large picture window, and Window World came in $1000 less than a local competitor. We were surprised to find that the windows came in about a month early and we set up an install date that worked for our family. The crew of two men came to our house around 10am and they worked tirelessly to finish by the late afternoon. (I was told that they normally had a third worker, but he was out). They did a fantastic job, cleaned up everything when they were finished and we are so pleased with our new windows!
CM
★★★★★
I researched all the replacement window companies in the WNY area. I got 5 estimates. (They were not the cheapest, they were the most honest). I was a little nervous about choosing Window World because of the bad reviews. Well low & behold my 4 windows & sliding glass door look wonderful! No mess at all. My installer Dave & his crew were very professional & courteous and neat. They cleaned up everything. Thanks Window World & Dave, I love my new windows!
DB
★★★★★
Windows always look great inside… Our installer Matt did excellent job inside and outside trimming around the vinyl siding Really updating the look of the house.
MW
★★★★☆
Would give 5 stars but my new window sash was cracked. It was replaced in 31 days. Great salesperson, installer and showroom
DC
★★★★★
I just want to let people know that their customer service is awesome. So I had business with window world and the 2 guys that installed the windows never finished the job. So I called the office and she passed the the picture I sent to Jamie. I then received a call from Jamie and he said he will have a guy come out and finish the job that was never finished. I said thank you so so very much. A couple days later a guy showed up his name was Matt....Jamie thank you so very much for sending Matt he did a wonderful job on completing my window project. Nicely done.
RM
★★★★★
Window World installed 9 of our windows today. From our very first call with a salesman in April to installation today we had a great experience. My wife in particular is not easily impressed but she was thrilled with the final product and how great the installers were. Craig did our estimate and was resistive and great to work with. I was nervous about them based off some of these reviews but am glad I went with them.
JM
★★★★★
Did a wonderful job on our windows very happy 😊
BB
★★★★★
The installation crew did a great job the salesman was right on target with everything my house was cleaners then before they came great job
MW
★★★★☆
Best pricing and delivered and installed on time
LZ
★★★★★
Installation was what I expected. Very professional and any mess was cleaned up byinstallers. Seven windows were done in 3 hrs. I will recommend Window World to anyone.
PT
★★★★★
Window World provides good quality for a reasonable price. Staff very pleasant, professional and efficient. Estimator was on time and quick. Installers were great. They called ahead, were on time, and installed the windows quickly and professionally. And even had a follow up call from the Window World staff to see if I was satisfied. Well done!! Highly recommend!!