FAQs

What does “Any Size, Installed” mean?
“Any Size” refers to any size double hung window our manufacturer will construct. Currently this is a minimum width and height of 14¼” X 25¼” and a maximum of 48″ X 78″. “Installed” refers to the removal of a basic wood double hung window and replacing it with a vinyl Window World double hung window, using the existing wooden stops.
Payment Methods / Financing?
Window World accepts payment by check, money order, Visa, MasterCard, or Discover. We do not accept cash payments or American Express. Various financing programs are also available. Set up your in-home estimate now to find out more about our financing options.visa-mastercard-discover-logo
Will the windows be installed from the outside or inside?
The majority of our windows are installed from the inside. In certain situations, we may be required to install from the outside..
Do you install windows during the winter? If so, will I lose a lot of heat at the time of installation?
Window World installs windows year round. A standard installation will take only one day. Our installers install one window and at a time and are trained to close any doors to the room they are working in to minimize heat loss.
How do I prepare my house for installation?
Please remove your curtains, blinds, and/or window treatments. It is also advisable to remove all wall decorations from the walls close to the windows. Please provide the installer with a clear path to the window by moving any personal items or furniture that is in front of the windows. Security devices should also be removed or deactivated by your security company, and if you have any pets please have them secured to avoid any issues.
How long will it take for my windows to arrive? How much time should I allow for the installation?
Your windows will be installed within 4-8 weeks from the date of the final measurement. The installation time varies based on the type of window being installed and the type being removed. Normally it takes about 30 minutes per window. Trims and other work will require additional time to complete. Most jobs can be completed in a single day.
What warranty is available with the windows?
Window World replacement windows come with a limited lifetime warranty for residential properties. Contact us for more details.
What happens to my old windows and screens?
We generally remove all debris from your property and dispose of it. If you would like to keep your old windows or storms, please notify the installer as soon as he arrives for your installation.
What do I do if I have a problem with the windows?
We highly recommend that you go to our WARRANTY AND OPERATION tab on this website. Most of the problems are easily corrected and do not indicate that there is a problem with your window. The website contains a number of simple solutions and videos to help you correct most of these problems. It also provides you with instructions on how to care for your windows. If the problem is not corrected using these instructions, the website will guide you to fill out the proper forms, which will allow us to get the parts you need. Finally, you can always contact us via phone.